Unread message essage badge error

[Rockfletch3000]

My stock message app and notification centre are both indicating that I have 1 unread text message. A little yellow number '1' badge is showing on my message app icon on my home screen, and also my notification centre says 'New Message' ..... but I have read AND deleted ALL my messages! Is this a software fault? I have tried deleting message data, cache and removing the app icon from my home screen but this error will not go away... Please help.

[_alexdon_]

Have you tried to restart your device?

[Rockfletch3000]

Hi, yes restarted my Z2, deleted message cache and restarted, deleted message data and restarted, removed icon from home screen and restarted... Text myself and restarted... Tried everything I can think of apart from factory reset...

[_alexdon_]

Check in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[Thommo]

Not sure this work or even if you have tried but open Settings then Apps and swipe to all then locate and open Messaging - Tap on force stop, Disable, clear cache and data maybe not in that order and then reboot

[Rockfletch3000]

Hi I tried safe mode and its still saying I have an unread message!

[Rockfletch3000]

OK Thommo I'll give that a try now...

[_alexdon_]

If none of the above help,try to look through your messages,there might be a chance it goes away.

[Rockfletch3000]

You the man Thommo! Did exactly as you suggested and the irritating little number 1 is gone! Just hope it doesn't come back because I Dont want to have to keep deleting messages. Thanks for all the help. : )

[Thommo]

Don't forget to mark the correct answer and if you found any answers helpful then click the kudos button

oh and glad you got it sorted