Having trouble with Android Market

[Pavan_Hyuga]

Help! i can't connect my phone to the android store powered by google play.
when i click "Install" of a app with my computer a pop-up message says that i have to connect my phone to the server by choosing the white shopping bag app icon in the phone's menu.
in that app i entered my e-mail address(which is the same address as this account) and password and then clicked "sign-in"
but after about 2 minutes it say's "Can't establish a reliable data connection to the server"

but i can surf through the internet by using the browser in the phone so it can't be a problem with my internet connection isn't it?
what should i doooooo?
p.s- my phone is xperia mini pro

[MarlonUk1]

Read this >> http://support.google.com/googleplay/bin/answer.py?hl=en&answer=190860

...just connect your phone to a stable internet, wait until the app updgrades itself, if it does'nt work maybe you can try this http://www.androidpolice.com/2012/05/11/download-latest-google-play-store-v3-5-19/

hope it works.

[Nabeel · Accepted solution]

Try to do a factory data reset

Settings > privacy > factory data reset

remember you will loose all data on phone so backup if you wish

After factory data reset , do all the setup again and it should work this time

See how it goes

[Pavan_Hyuga]

i still have android gingerbread (2.3.3) in my phone. (didn't update into 4.0.2.A.0.62 because some say ICS is not fullly trouble shooted). do you think that's the problem?

[Pavan_Hyuga]

my android market version is 2.3.4

[Uliwooly]

.62 it's NOT ICS that's just the build number

[Uliwooly]

go to settings -> about phone scroll down and take a screenshot

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[Pavan_Hyuga]

Nabeel,

when i go to Settings > privacy > there are 2 options

1.factory data reset

2.settings reset

does the second option enough? or do i have to follow 1st option?

[Pavan_Hyuga]

how to take a sreenshot

[Uliwooly]

go with factory reset but make sure to backup everything but settings

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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[Uliwooly]

if you have android 2.3.4 press and hold the power button > screenshot

if you have android 4.0 press and hold both power button and volumen down

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