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Help! i can't connect my phone to the android store powered by google play.
when i click "Install" of a app with my computer a pop-up message says that i have to connect my phone to the server by choosing the white shopping bag app icon in the phone's menu.
in that app i entered my e-mail address(which is the same address as this account) and password and then clicked "sign-in"
but after about 2 minutes it say's "Can't establish a reliable data connection to the server"
but i can surf through the internet by using the browser in the phone so it can't be a problem with my internet connection isn't it?
what should i doooooo?
p.s- my phone is xperia mini pro
Solved! Go to Solution.
Try to do a factory data reset
Settings > privacy > factory data reset
remember you will loose all data on phone so backup if you wish
After factory data reset , do all the setup again and it should work this time
See how it goes
Hi there
I deleted your other thread , this thread is enough 
Try to clear it's data
Settings > aplications > all > google play > clear data
Try to connect again
nop it didn't work.
Settings > aplications > manage aplications >all..............but there's no "google play" in that list
So there must be android market instead of google play
do the same with that
no android market either
i didn't delete anything refering to android or google. but is there a way i could get the things you mentioned to my phone without connecting to the server?:smileycry:
But there's "Market" (instead of android market) under the logo of android market. i cleared its data too but it didn't work
Were you ever able to use google play/ android market earlier ?
You are from which country ?
Is android market available for you ?
is your mobile rooted ?
You said
when i click "Install" of a app with my computer a pop-up message says that i have to connect my phone to the server by choosing the white shopping bag app icon in the phone's menu.It means first you have to setup the google id on the phone
Don't you see this app in applications list
Answer all my questions
no this is my first time using google play(i bought this phone 3days ago)
i'm from Sri Lanka
(idon't know what do you mean by "android market") no but in the application list there is just"Market"
what do you mean by "rooted"
i don't see the icon you're showing in my phonebut this is the icon i have, and i thought it was the app icon which the google play site told me about.
O i missed one of your Qs
yes i typed my google ID (my gmail address) and its password in the phone. then clicked sign in. then after about 2 minutes it says "Can't establish a reliable data connection to the server"