I'm noticing as I peruse these forums that I am not alone here. Since purchasing the Z5 Compact and its update to Android 6.0, performance issues have made certain key features of this device useless. Myself along with several other users have contacted support regarding blurry pictures, the cameras inability to focus, laggy video recording, amongst other issues and have not received solutions. Some users who sent their devices in with these problems have been told that the device is working within its parameters. Unfortunately, many of us purchased these devices more than one month prior to the update which caused the issue and we are now beyond our return periods from the retailers we've bought through.
I am starting a list of names on this site and two other forums for those interested in starting a class action lawsuit against Sony to either help us get our devices corrected or to compensate us for our loss of use. Please PM me with your first and last name along with a contact email address. If I get enough names, I will retain an attorney to get the process started.
Many of our requests for help from Sony have gone unanswered or they've been discounted as isolated incidents. We need Sony to understand that we cannot simply be ignored.
