viewing videos on pc

[smacioti]

Hi I just got an Xperia Z2, shot videos in normal mode, 4k and Timeshift. I can see them perfectly on the phone but when I transfer them to my PC they are very low quality, pixelled and unnatural.

I tried QuickTime, MPC-HC (x64) and VLC Media Player.

I have a quite new Lenovo Icore5 with Windows 8.1 (I use it in Desktop mode).

Can anyone please help me?

I bought this cellphone especially for it's camera and video!!!!

[Uliwooly]

does your computer has a 4K screen? 

[smacioti]

hi

don't think so... 1366x768

[_alexdon_]

4K videos will be seen as HD,nothing more.I am wondering if you have the right codecs to play them.

[Sam]

Can you please advise which method you are using to move the videos across to the PC?

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[smacioti]

Hello

I transferred my files with Sony PC Companion 2.1 / Media Go

[Ritchie1]

Hey, i have exactly the same problem.

[Uliwooly]

what if you transfer the files directly 

computer > Xperia Z2 > internal storage > copy / paste or drag the file to your computer 

[Sam]

Please also ensure that you have the latest version of the Players you are using on your PC as many of them have only added 4K support this year.

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[smacioti · Accepted solution]

Tank you very much for your Help. I guess the automatic updates have solved the problem as now I can see the videos but I haven't done anything!