my phone automatically shut down when I make a call

[felqalb]

My Xperia z c6602 automatically shutdown at some times when I make a call, And some times don't automatically shutdown.
I make hard reset from the software, also I flash another roms but the problem is present at all of them.

The problem occurred after one week from the sudden drop from my hand.

[Uliwooly]

@felqalb

There you go, that's most likely the cause of this, a hardware issue, contact your Local support to get it inspected.

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@felqalb wrote:


The problem occurred after one week from the sudden drop from my hand.

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[felqalb]

Is the problem with antenna or with motherboard

[Uliwooly]

@felqalb

No one will be able to answer this question unless they inspect the phone, sorry. 

[felqalb]

But there are another problem,
Battery drop suddenly after 60% after i turn on again it can drop to 15% or less

[felqalb]

And i changed sim and insert data sim i face another problem,
Phone doesn't turn off automatically but network signal disappears automatically for a while and back again without any action from me

[Uliwooly]

@felqalb

That could be due to the drop as well, just get it inspected ASAP

[felqalb]

Sorry to hear that,
What you mean by "ASAP"

[Uliwooly]

@felqalb

ASAP = As soon as possible 

[kryss782001]

Hello,

my phone automatically shut down when I make a call,since it was in service for replacement headphones (5 times stopped).
Since I bought the phone is the first time something like this happens.

I reinstalled the software, return to factory settings and nothing.