FM Radio, unable to tune radio channel

[gtop]

I can't tune a single channel with the FM Radio app, no matter what  headset I try (all of which worked fine with the Z1C). Changing region, resetting app data, full factory reset, repair via PC Companion = no change.

Anyone else having problems, or do I have a dud? I'm dreading it's the same problem as this one reported by Z1C users and that I can expect the same terrible repair service as described by them:

http://talk.sonymobile.com/t5/Xperia-Z1-Compact/FM-Radio-died/td-p/590479

Please Sony tell me no (and why oh why didn't I just order from Amazon).

[Hampus · Accepted solution]

Hi,

I've just tried it and it works fine for me. If you have tried all these things that you mention, I suggest that you contact your retailer and/or local support team for further information about how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

[gtop]

Thanks for the reply, I tried it with a new unit and it works just fine with that one, so the original will be going back.

[Pitit]

Hello yeah i just bought Z3C for a week. and now my FM radio CANNOT WORK! its work great yesterday and now its stop functioning. OMG this is so frustrating.

[Pitit]

OK i Got a Solution The reason why  this happend is because i activate "OK GOOGLE"  function. now after i deactivate this function surpisingly my FM Radio WORK WELL... i hope SONY will get this fix ASAP .. and one more. if i activate OK GOOGLE .. one notification "Recording in progress in another app. Cannot record" suddenly appear when i open camera... yeah this is very frustrating...

[Kaminari]

I also tried all the Software-Mojo. Nothing seemed to work.

Then I just went out to try if it works outdoor. It did work, but very very bad. Had to fling around the cable of my earphones just to get a notion of a FM Station I could receive perfectly cleear indoors with the same earphones but my old Samsung Galaxy Ace2 or my even older MP3 Player SanDisk Sansa Clip...

Google Now was never activated...

[32321983]

I have same problems in radio

[serbanra]

Yesss, this solved the problem for me. Go to Google Settings and change "Ok, Google" activation in any screen!
Thank you Pitit!

[kmank]

You sir are a genius!!! Kudos for you!!

[ebadrmo]

MAN you are genious!!!

It worked after OK GOOGLE disable. very strange issue...