Z5 crash issue

[Katm]

I received my z5 today and have set it up but it keeps going blank and the light flashes red and then it restarts, has anyone else had this issue or is the phone faulty? Thanks

[Uliwooly]

@Katm

Do you experience the same without the SIM card? 

what if you repair the phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[xavinux]

Hi @Katm

Please, connect your device to a wall charger and then press and hold power & volume up for more than 10 seconds. Let it charge for 2 to 3 hours, even if it doesn't seem to be charging. If that doesn't work, contact your local Xperia Care Local support. I´m at disposal for any question.

[Katm]

Thanks for your advice both of you, unfortunately i dont have a computer to connect it to at the moment as it has issues of its own (not having much luck at the moment haha) i have just done as you said xavinux and will leave it for a few hours

[AndreasEzelius]

I have a z5 compact and it has restarted 3 times the last couple of days. No real reason why. Last time it happened when the phone was just idling on my desk.

[Katm]

Mine is pretty much constantly restarting it took me 3 attempts just to set the phone up 😞

[Katm]

I thought it was the fingerprint reader but 10 mins after i disabled it it started doing it again

[Katm]

The fix hasnt worked 😞 back to the shop tomorrow!

[R33]

I have the same issue with my Z5 Compact, purchased on 26th September.

The phone switches off, the LED flashes 3 times and then it restarts, sometimes a number of times in a row. I've tried the soft reset.

This morning it switched off and wouldn't switch back on so I took it to the 02 shop (purchased from 02), who told me that because it was more than 30 days from the purchase date (it was 33 days) they wouldnt replace it, but could send it away for a week, during which time i could use their old hire Nokias.

Awesome, brand new phone and i'll have to be without it for a week and hope that they fix whatever is wrong with it.

When it works its great, although it won't connect to my cars bluetooth (the iPhone 6 does), and it clearly has some pretty serious hardware issues - not good enough for a premium handset.

Sony Xperia Z5 Compact review, issues, problems, crashing.

Sony Xperia Z5 Compact review, issues, problems, crashing.

[Voro]

I am experiencing this issue after the latest update....
Phone restarts exactly as you guys say with 3 red flashes... This phone makes me really angry more and more with the left blur issue as well... How to repair this restart issue??