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Xperia Z2 charger cover piece loose?

Aaroooooon13
Visitor

Xperia Z2 charger cover piece loose?

So i've had my z2 for about 3 weeks, suddenly the dust protector protecting the charger port and sim card keeps falling out whenever its in my pocket?! What gives?!

38 REPLIES 38
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_alexdon_
Expert

Stop by a sony service and have it replaced:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
VivoBG
Visitor

Glad to hear it's a defective product, as opposed to a software issue that I will have to wait for an update for. Thanks! Slightly_smiling_Face

RobbinB85
Visitor

I wrote about this months ago.. All covers have a very loose fit.... Z1 have snug and nice covers.
RetecHD
Visitor

So I've been having the same problem lately and there's quite a simple fix to it. I originally thought there was something wrong with the rubber but really all it was is that it was dirty. What I did was filled up a small cup with water and soap and put in the charging cover piece inside and cleaned it while it was in there then dried it up then grabbed a pin and cleaned the edges of where the piece goes on the phone. Then with I qtip and some screen cleaning solution I cleaned the same part. And it really works. So all it was is just dust and oil clogging up the rubber making it come off
cris_sonyPH
Visitor

Hi! I've been experiencing the same problem. Like what you did, I already cleaned the cover but it still loosens. 😞 I don't know what else to do.. I thought of buying a charging dock so i will no longer need to open the cover everytime i need to recharge. But it's costly. 😞
HussainQuadri
Contributor

Some reviewers had problems where the flaps were popping open when submerged in water. 

SmeariousSam
Visitor

Ive also had this problem before, i mean if its one of those "when i took it out of my pocket the flaps magically came off" it might be pocket tension flexing the phone a bit causing it to come loose. But yeah i'd still take it to the service center just to make sure especially if it fully comes off, mine just loosened a bit but it didnt fall off completely. And yes cleaning also worked for me
Andrewfs
Visitor

Same problem with Z2, charger cover keeps falling off, it is clean and in Sony Case Good phone seems a  poorly designed cover,, getting annoying having to push back on on what is  apremium phone. Didnt have problem with Z1 compact (just broken screen at £170)

Srii
Visitor

Same problem