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Xperia Z2 charger cover piece loose?

Aaroooooon13
Visitor

Xperia Z2 charger cover piece loose?

So i've had my z2 for about 3 weeks, suddenly the dust protector protecting the charger port and sim card keeps falling out whenever its in my pocket?! What gives?!

38 REPLIES 38
31-road-kill
Visitor

Yeit's onstantly falling off in my pocket the barb is almost broken off now so I've left it off now it's now its not waterproof or dust proof. I'm having sever problems when talking to people they can hardly hear me and vise versa not impressed that I have a tablet not a phone.
31-road-kill
Visitor

Lol oh and it makes words for me too when texting and emails like my post yay sony
Srii
Visitor

I got a new flap replaced at the service center and still the problem exists, I went back to the service center and complained the same, they asked me to come back for a new flap cover replacement again
Stripey1
Visitor

Would love to be able to go to a service centre and get this fixed (I.e. Wait 2 minutes whilst a new cover is put on) but the only option in the UK is to send the handset off and then wait 1-2 weeks to get it back, no doubt wiped or a completely new handset. I don't want this hassle, I just want a defective part to be replaced as there is nothing wrong with the software or any other part of the phone. As this seemingly simple task isn't possible for Sony, I've now ordered a replacement cover at my own expense.

By the way, cleaning the port and the cover didn't work for me.

This all assumes the cover is the defective part and not the port!
GAZB
Visitor

My Z2 has been back to Sony once to resolve this cover coming off, it's due to go back again, poor design, no way would I test it in water, the cover comes off as soon as it's touched.
I will try cleaning it tho.
mikicapov
Visitor

This did not prove helpfull at all. 

I threally cleaned it no good. Still loose. 

Daan
Visitor

I have the same problem.

I live in Holland/Nederland, can I get a replacement cover?

brostar14
Visitor

hey there i have the exact same problem the chargi g port cover keeps falling off has since i opened the box and no it cant go to a sony service centre because its contracted to telstra and they refuse to honour the warranty leaving the phone unfit for its purpose.
Ajla
Visitor

Same problem here. I first thought that it was my silicone cover that keeps it falling off, so I triedwithout it. Looking at my phone when it was on the table, I saw the flap slowly coming off without touching my phone. No wonder lost of people write how their phone is broken after water, if cover flip get off this easy on the table.
stefanostelian
Visitor

Very annoying problem. I bought this sony flagship thinking that was simply a good device. But this flap loose thing is just cheap executed and very poor in terms of design. After only 2 months from my purchase is popping out all the times. And no is not dirty. Very disappointed by Sony.