Xperia T does not start

[herzausgold]

Hello,

can anybody help me, please? My phone, a Xperia T, approx 6 weeks old and up to now in daily operation.

Last evenig I turned it off as and connected the charger, as usual.

Now, this mornig, the phone does not turn on.

When pressing "on", only the red LED is being displayed; same whne pressing "on" and "volume+".

After again 2 hrs conected to charger, no change.

Any ideas?

BR

[Johan]

I'm sorry to hear. Check if you can get connection with the phone using SUS and reinstall the phone software.

http://www.sonymobile.com/gb/tools/update-service/

If not, I suggest that you contact your local support team, to have the phone examined and fixed at an repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

[kalu1965]

Hallo herzausgold!

Geht dein phone wieder? Wenn ja, was hat geholfen? Ich habe das Problem jetzt schon zum 2. Mal. SUS hat nicht funktioniert. Werde wohl Handy erneut einsenden müssen.

[Uliwooly]

how about if you connect your phone to the wall charger > then press and hold power & volume up for 10 seconds > let it charge for 2 hours and then try to turn it on

[Uliwooly]

@ Kalu

This is an English only forum

kalu1965 wrote:
Hallo herzausgold!
Does your phone again? If so, what helped? I have the problem now for the 2 Time SBS did not work. Will probably have to send in mobile again.

[herzausgold]

Update:

I was bringing the phone back to retailer and was sending it to service.

Now, I'm waiting to get it fixed by service.

Question: How can this behaviour of the phone be avoided in future? Any idea?

Remark: In Germany, the custumer can ask to get the money back if retailer/vendor cannot fix the problem after 2 attempts. I certainly will do that, in the case if....

Actually, I'm so sad about the quality of the device. Poor Sony !