Video record error

[ttxk]

Hi , i just got my  new Xperia Z  and i tested the camera ( nice pics ) , but the video recorder doesn't work . On Android 4.2 it said : Unknown error.  

I updated to 4.3 in hope it will fix it , but still not working , just sais : camera is not avaiable .

Please help .

[Sam]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Please try this: Main Menu > Settings > Apps > All > Camera > Clear Data > ok.

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[ttxk]

I have tried the clear data solution , but it didn't work . i still receive the error . Any other suggestions ?

[ttxk]

Hi , has anyone found a solution for the unknown error when recording a video?

I tried clearing the memory at the camera app , i tried removing the sd card , tried the repair with the PC companion  and i still can't record a video .. 

Should i send the phone to warranty ?

Thanks.

[_alexdon_]

Send the device into warranty.