video playback problem

[iamrhons]

Hi Sony! i just got my xperia z 10days ago. Everything was doing fine untill today when i tried playing the video that i have just recorded. it shows distorted shots and green colored portions of the video making it unwatchable. Aside from the other issues like poor wifi connection and low volume, this video problem had me really upset about my new phone.

[Zann_H]

that's y i said that your video could be corrupted. it doesn't matter if you take 1 sec or 1 hour video.

the nex step is to detemined if it's caused by the camera app and whether reinstalling the camera app will fix the issue.

i hope the issue will be gone when you get back you phone.

[Uliwooly]

@Zann.H I'm consufed on this issue, is he using the regular camera app or some other app? could it be his SD card acting up? this is quite odd

[Zann_H]

he's using the camera app. and it could caused by the app or the sdcard. But the same video that he copied to the pc can be played back fine. but there's no way to verify now since it's already sent for service. :smileygrin:

[iamrhons]

im a she and i dont have any any sd card mounted yet

[Zann_H]

noted. do get back to us when the phone is back in your hands.

[iamrhons]

hi! got my phone this afternoon. they had to reinstall/reformat the unit and upgrade software i think, and now everything seems to be back to normal.. just like the first day i got it lol :smileygrin: