face unlock problem

[mohammad_shfe_g]

Hi. I have a sony ericsson xperia pro phone. I updated it from 2.3.4 GB to 4.0.4 ICS by pc companion a few days ago but the 'face unlock' is not  in my security settings. Does anybody know what shoud I do?

[Alexander1]

Try to turn off your phone, remove the battery, put it back and try again.

If that doesn't help you can check these threads for more info:

http://talk.sonymobile.com/thread/35766?start=10&tstart=0

http://communities.sonyericsson.com/thread/35782?start=0&tstart=0

Also make sure that you haven't any Exchange active account where the server is not allowing Face Unlock as an option.

If the problem persists you can try to reinstall the software using the program PC Companion:

http://www.sonymobile.com/update

In PC Companion, click start under Support Zone > start under Update phone > select Repair phone.

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