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Restricted access changed

ar84
Visitor

Restricted access changed

I using Sony Xperia Z (C6603) since jan 17, 2014. my operating system is 4.3 jelly bean. sometimes a notification displayed that "Restricted access changed emergency service is blocked". i don't know why this type of notification displayed and how will i solve/stop this problem/notification.

Pls help me above mentioned notification to stop.

15 REPLIES 15
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_alexdon_
Expert

Do you have a SIM in your phone?Does the same happen if you remove it?

alexdon
Alexander1
Champion

I haven't seen this before. It sounds like a network message. Could you upload a screenshot of the notification? 

http://talk.sonymobile.com/t5/FAQ/How-to-take-a-screenshot/m-p/348046#U348046

PauI__
Visitor

I am having this exact same problem. I'm using a Sony Xperia Z running Android 4.4.2. Ever since updating, my phone has been so unreliable that I'm considering switching to my old one until an update comes out to mend the lovely additions of the last one.

I have used the fix for short battery life as provided in the Sony forums (disabling Google Play Services) so I'm not sure if it has anything to do with this. Today though, I have had about 50 (not exaggerating) notifactions from my phone that says "Restricted Access Changed - Voice Service Blocked." It comes for a few seconds, occasionally knocks out my reception and then leaves just as abruptly as it came. You can't press on the notification because if you do it just disappears. 

My current network mode is WCDMA (preferred)/GSM. I have also used LTE (preferred)/WCDMA/GSM and the problem occurs then as well. My phone bill is paid up so it definitely isn't an overdue bill or anything like that. In my not so professional opinion, I think it is a new and improved glitch from 4.4.2.

I've attached a screenshot as requested, any help at all would be greatly appreciated.

Thanks!

Screenshot_2014-06-19-14-57-15.png

Sam
Legend
Legend

Hi Paul_ and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

It looks like you are using Vodafone Australia, they are having a problem at the moment: http://community.vodafone.com.au/t5/Network/Perth-Network-Down/m-p/344007#M14573

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Rickard
Master

This message indicates that there's a problem with the network or your SIM card. I recommend that you first contact your operator to check if they are aware of any issue with the network in your area. If there's no network issue i recommend that you try the phone with another SIM card.

Aymen1983
Visitor

I have the same problem and this came after the 4.4 update, I'm from Yemen and using MTN network, before the update everything was OK
Aymen1983
Visitor

By the way my phone is Xperia Z1
smullo
Visitor

Im having problems with my phone I have sony experia m2 I keep getting message saying restricted access changed. Data service is blocked

Anyone know whats wrong
MOHANS
Visitor

Hi All,

I too experienced similar issue and found the fix ...

The problem is not because of any upodate's. in Android 4.4 you need to select the your network service type, like GSM, WCDMA, LTE.....

Settings => Wireless & Networks => More => Mobile Networks => Network Mode.

Select the corresponding network mode and Select Network Operators and  choose your service provider...

That's All...

Now you can make call's as usual.....

Happy New Year...     Enjoy.......