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Replacing the front screen Xperia Z3, screen cracked, changed color

jessejay
Visitor

Replacing the front screen Xperia Z3, screen cracked, changed color

The back of my phone is completely shattered and most recently the front also got cracked. The power button still turned on the phone but I couldn't swipe. I was going to get a replacement front screen and when I started to take the screen off the lock screen changed color and was a blur of white. I didn't take it off completely yet. It's just a blur of black and other colors now. I still hear notifications coming in. The notification light still flashes. The power button still lights it up and the camera button on the side still work. So if I get a replacement front screen should it go back to normal?

21 REPLIES 21
jessejay
Visitor

Thanks but I went step by step with a replacement video after watching different ones. All the parts are correctly snapped in. Nothing is standing up or anything and the speaker on the top of the phone is not connected to any wires or anything.

Jake-SonyXperia
Champion

That is unfortunate, in this case I can only really advise speaking with a Repair agent, they may be able to help resolve this issue for you. 

Try giving Customer Care a call to see if you can get a repair agents phone number. Use my signature below.