"name" field in contacts never stored

[joebloggs82]

If I add a new contact with just a "Name" and phone number, the "Name" is not stored (so the new contact shows up at the very bottom of the contact list with just a phone number).

I have to use for example "phonetic first name" to work around this. This looks like an obvious bug.

It happens both when I use my dav contact server and when I select google for storing it on.

[Thommo]

Do you have any examples of the names working and not so I can test this?

[joebloggs82]

The name "test" for example. I haven't been able to add anything at all the field called "Name" without it disappearing after I hit Save.

[Thommo]

I've tried Test as the name and saving it to various places like Sim, Phone and Google and all save without issue

[joebloggs82]

is it just my phone that's bad..**bleep** for me then

[joebloggs82]

wow, that bleep-filter is quite strict

[Thommo]

I can't say why it happens all I could suggest is a system repair

and the word you used - Unfortunately some time ago and sometimes still does happen a group of people like to advertise Houses of ill repute, Maybe Google that if you don't know the meaning or what it means

[Thommo]

Should you wish to then

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

[Jake-SonyXperia]

Hi joebloggs82,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Try backing up the contacts and then clearing the contacts app data.

Menu > Settings > Apps > All > Contacts > Clear Data

Let us know how you get on.

[joebloggs82]

I actually ended up installing another contact editor app ("Contact Editor Free") before I saw your reply and now things seem to work fine