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phone wont transfer anything to sd card

mark12345
Visitor

phone wont transfer anything to sd card

i have a new phone (well a few weeks old now),i have folder on my 32gb sd card for videos and photos,i was recording a video of my children the other day and in the middle of recording m,y phone alerted me saying it is 75% full and i must transfer to sd card,i went ahead with it and it said it cant,i must look for transffered items?!?!

i didnt bother with it and hooked it up to the laptop and did it that way.

this morning my satnav said its going to start charging every month,so i remved it ans installed another free one,it couldnt download any maps because it said my phone was full and needed room,i looked into it and found there was nearly 7gb of free space.

it then gave me the option to install on sd card,but it popped up saying there is no sd card and couldnt transfer.

oddly enough my wife has the same phone as we both took the same contract out.

both phones having the same issues with transferring to sd.what is the problem and how can i sort it out?

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22 REPLIES 22
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_alexdon_
Expert

By default,apps cannot be transferred to SD.But media files should be fine.What card did you get?

alexdon
mark12345
Visitor

its a sandisc 32gb class 10.

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_alexdon_
Expert

So now the default storage for camera is the card?Can you record or take pictures and save them fine there?

alexdon
mark12345
Visitor

videos and photos only save to phone,not the sd card.

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_alexdon_
Expert

Change the location and see if the card works fine like that.

alexdon
mark12345
Visitor

ive just gone to settings/storage and selected 'transfer data to sd card'

it then gave me this message....."tranfer interrupted. Check your SD card for possibly transferred data."

mark12345
Visitor

how do i change the location?

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_alexdon_
Expert

Camera-settings-data storage.Try to remove the card,put it back in and restart your device.

alexdon
mark12345
Visitor

thank you,ive just changed the location to sd storage,took a photo and it said could not save so now im just restarting the phone....

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....

....

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restarted.

and its says could not save again.