Phone shows that headphones are connected when they're not

[pavithran]

i bought xperia zr and i have not faced any till last month but now my mobile earphone socket makes trouble.eventhiugh if i didnt connect my headphones it will show that i have connected so that i cant hear anything in speaker(phone internal speakers) and even in calls now i am using loudspeaker mode for answering a call

. could anyone face this kinda problem.please help me and thanks in advance

Topic edited by Rickard

[Thommo]

Try Settings - Apps and swipe to All then locate and open Smart connect and tap on Clear cache and clear data then reboot and test

[pavithran]

Thanks for your comment but this didnt work buddy tried it twice

[_alexdon_]

Settings-apps-all-sound enhancements,force stop and clear data. Also,try to unplug the headphones while in a call or while listening to music. Repeat the process several times.

[pavithran]

NOPE its working guyz tried for 2 days again and again 

Spoiler

[_alexdon_]

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

[pavithran]

thanks fa ur advice buddy i go for it now

[brett_jhb]

Did that work? I have the same problem but don't want to go through this for nothing...