I am BEYOND FRUSTRATED!
So i bought a Sony Xperia Z2 on the 22nd of June. In 3 days i noticed abnormal overheating and fast disarching problems, so i returned it to the store and exhanged it immediately for another Sony Xperia Z2.
The second Xperia Z2 i got, also had overheating problems, but it was almsot as if i was in denial. I thought i may be overreacting or over using it. But by day 8, i was like, am i kidding. no im not. I used Imstagram, Whatsapp, Gmail & Work email. Thats as far as i really used my phone. Never recoreded in 4K. Or took HD photos on my camera. I didnt even have a MicroSD card with a lot of data on it.
Returned it to the store. They said i couldn't exhange it because it is over 7 days old. Onthe 8th day, they need to take it to the service center.
Service center trip 1 - 3 days later, they said it was a software issue. (considering it already had the latest update i wasn't convinced, and in the store i showed them the overheating, so they took it back
Service center trip 2 - 8 days later, they said they still couldnt find anything wrong. it is a software issue. Proved them wrong again instantly, so they took it back.
Service center trip 3 - 2 days later, i was told that they will be sending the phoen to Sony and that i can take a replacement phone.
So here is me thinking, Sony is a reputable brand. Surely they didnt create such an error where all the phones in my city have overheating problems. Whenever i googled, the errors i saw were only related to 4k recrording. So i thought in my self, thurd time is a charm. Let me try it again. I was keen on getting my hands on the phone. It is a beautiful device... or thats how sony sold their flagship phone. When i got the third phone, the new build had just come out. So i downloaded it immediatly. It took around an hr and a bit to download on unstall via Sony Bridge for Mac.
And inthe past 24hrs, i had to charge it 3 times. Constantly HOT! and im frustarted beyond imagination! 3 phones in 1 month. All overheating. All disarchign quikcly. Always needing to cool down. I'll give sony credit, the 3 photos i maganed to take do look good. But the phone is a total fail. I switched my data off, and used just the WiFi and it was still getting hot. I have 2 apps. Gmail & Whatsapp. NFC is off, LTE is off. dare i download Tinder?
I'm at a loss. Do i wait for Sony to send out a recall? Do i wait for yet another software release? or do i ditch it completely?
I'm considering switching back to the plastic Samsung... or even get an HTC. At least these phones do not face the same complaints. This phone is meant to be the flagship phone. Its the FIFA World Cup 2014 phone. This is catastrophic!
Very dissapointed.
