missing micro sd card after JB update

[Daloch]

Well,

As it happened...

I updated to JB last night, and all the sudden, my 32Gb Sandisk Ultra microSD is toasted...

The phone says there is no SD card installed.

The computer says there is no SD card when I connect the card (so I cannot format or get the information I had there)

I tried to reinstall JB, fixed nothing.

I quit the Sd Cad and put it back  to the phone, fixed nothing.

I reboot the phone with  power + sound, fixed nothing.

It never had any trouble before, and after this update, looks like the phone totally toasted the card.

So... any idea about what can I do?...

I assume that thanks to the phone, I will have to spend buying a new one, but at least I'd like to get the information I had there.

Thx

[Daloch]

So... any idea?

No?...

[silasje1]

nothing happend here. Maybe your card is dead. Try another PC to format it

[Daloch]

Thanks for the comment,

The card went VERY well until I updated to Jelly Bean.

I tried in 3 different computers and nothing... it is dead 100%. Somehow, it toasted the card.

Sad that I cannot get any advice from Sony support...

Nothing new tho.

[Johan]

Unfortunately I have no explanation to why this have happen. The SD seems to be dead if you can't detect it via USB adapters connection directly to a computer.

I suggest that you try using another SD card and check if it mounts correctly and if you can get connection with it via USB.

[Daloch]

I had an old 8Gb class 4 sd and I have it on the phone now.

It works well (for now).

There is no way to get working the 32Gb ultra. It is totally dead.

At the moment I had working the JB update in my T, then all the sudden it said there was no SD card.

From there, til now. Dead.

[bramble]

Hi, when I was looking into a new SD class 10 card for my Xperia T, I emailed Sony because the online manual is  vague and does not mention card class.  Following their reply I asked them to update the online manual, regretably they haven't.

Please see Q&A below, I'm sure you would agree the answer is not the most helpful, a "I don't know" isn't what customer's should receive from a company with Sony's resources.

Customer service is not a luxury in today's competitive environment.  I don't see why Sony can't simply test the Xperia T with a class 10 or if Sony isn't prepared to do this, then just update the online manual with clear information, thereby preventing Sony customers wasting their money.

Given the number of posts on this issue it would appear a class 10 isn't compatible with Xperia T and your customer's, at their own expense,  have done the testing for Sony.

MY QUESTION TO SONY: 

I am planning to buy additional memory for my Sony Xperia T.

I quote from your online manual:

"Your phone supports microSD™ and microSDHC memory cards. MicroSD™ cards support up to 2 GB, and microSDHC cards support up to 32 GB and can be bought separately."

I would like to buy the 32GBmicro SDHC card.  My question is:  Will the Xperia T work with a class 10 version of this card?

SONY's REPLY:

Unfortunately we cannot confirm if the Sony Xperia T will be fully compatible with a class 10 memory card.  Our handsets are only tested with memory cards up to the capacity of 32GB using either class 2 or class 4 cards.

We apologise for any inconvenience caused by this

[bramble]

Hi, please see my reply to Johan from Sony Support.  It's on this same discussion thread.

[Johan]

Normally there isn't a problem no matter which class you use. We usually recommend class 4 or higher for video recording but you should be able to use any class.

Could you please send me your details in a PM, and will forward this for investigation.

Make a relevant topic and include the following.

Name:

Phone nr:

E-mail:

Country:

Operator:

Product(s):

IMEI nr:

Build number:

SD cards and class:

[miffy]

Had a  Sandisk 8gb class 2 SDHC card in for a month with no problems,

only had a few pictures and videos on it.

Took my phone off charge last night and there was a notification saying that it was safe to remove the sd card.

Reset the phone but same thing ,

took card out and replaced, nothing.

Put card into laptop, at first it didn't recogize it but after several attempts I got the properties up and the card was showing empty.

Done a full format to FAT32 and put it back in phone,

it is working now but this is not good Sony.

The phone is not only deleting data off the card,

as Daloch has said...it is TOASTING it.