[HELP] Sony Xperia S Mic Problems

[#1]

Hello Everyone,

I'm having problems with my microphone on my xperia s... it was working fine one day and all of a sudden it wouldnt work... i say wont work but it does i just have to shout at the top of my voice to even be heard and even then apparently its quite..... strange thing is that it was working fine the other day... any ideas on how to fix it?? i dont think its the OS on the phone. I tried first reparing the phone which didnt work then upgrading to ICS but i am still having the same problems.....

Any ideas?

[lordzephirot]

Did you tried to turn off vibration?

[hameiria]

I tried all the advices, but nothing helped me except buying a new pair of earphones.

Of course without the earphones (+ the microphone built in it) it's still fairly low-quality sound ...

it is a pity ...

[lordzephirot]

my problem was that few days after the update in october in think, one day my friends stop listening me by cellphone cause my voice was too low by cellphone, but i heard everyone very well. is that your problem too now?

[Eyados]

Dont worry, same problem happend to me few months before, just send ur phone to the nearest Sony maintenance shop and they will fix it in 24 hours, its a software problem (not hardware)

[fbertoni]

I am having the same problem! Is there a way of fixing it without going to a Sony maitenance shop? I am from Argentina and in my city there are no Sony maintenance shops

Thanks!

[lordzephirot]

i know spanish but better in english, so people can read this too. So lets try this, try to remember all the apps that you install few days before the problem. as Eyados said, is a soft problem. uninstall those apps and restart the phone.

[fbertoni]

Hey, thanks for the answer.

I tried that but it did not work. Actually, my phone is the Sony Xperia U, but it is the same problem.

I also discovered that the microphone on the top is actually working (very strange). Sony Xperia U has two microphones, I don't know about the S.

So people could almost still listen to me because the sound of my voice was being captured by the microphone on the top.

Do you have any other suggestion?

Thanks!

[ashmeet_908]

Hey guys, here is what I did on my Xperia Ion. Take it apart. There are rubber gaskets behind the mic opening and above the mic on the mainboard. The sound is reflected 90 degrees down through a box on the mic on the board and it passes through these. The inner gasket that covers the mic had gotten in the way and when I pried it with a screw driver and adjusted it, it worked fine! To know that this is the cause type this code *#*#7378423#*#* using the onscreen numpad on the phone, enter service tests, test the primary and secondary mic. Try blowing air or ahir drier (nor directly at the phone at full, hot blast) to see if the mic registers at least some noise. THen open it, try it again. If the sound increases noticeably, then your mic is fine and the gaskets need to be adjusted. Thanks to Leonapuli87 for this!

[dawrut]

Hey guys,

Well, I had the same problem twice. I've solved it via using heaphones. You see, when you face this problem the phone acts like it still detects heaphones plugged in. You should plug the heaphones in and then unplug. I think it could happen when your device is busy (has little free memory) and you unplug the headphones in a rush/harm way - you should help it a bit.

Hope it works for you,
Dawid

[johnnyenglish]

I had this problem too. After working fine for nearly a year my Xperia S microphone simply stopped working, well it was working but it was very, very faint.

I read a number of threads relating this issue:

* The thread here

* This one: http://talk.sonymobile.com/thread/50589

* And this one: http://talk.sonymobile.com/thread/127799

One of the things suggested was to check that the SIM was correctly inserted. Kinda weird that that would cause this, but I tried it because it was easy. Removed the sim, cleaned the contacts, reinserted it. And strangely enough it improved things! The primary mic is now just as good as the secondary when I run that test via *#*#7378423#*#* so I guess that's as good as it gets...

Someone suggested to 'repair' the phone using the companion software. Did anyone try that and did it make any difference?