[HELP] Sony Xperia S Mic Problems

[#1]

Hello Everyone,

I'm having problems with my microphone on my xperia s... it was working fine one day and all of a sudden it wouldnt work... i say wont work but it does i just have to shout at the top of my voice to even be heard and even then apparently its quite..... strange thing is that it was working fine the other day... any ideas on how to fix it?? i dont think its the OS on the phone. I tried first reparing the phone which didnt work then upgrading to ICS but i am still having the same problems.....

Any ideas?

[Uliwooly]

test it on Service menu, btw are you using any protective case or film that is covering the mic?

http://talk.sonymobile.com/message/113787

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[#3]

yeah, it does work buts its like its just turned down to the min.. but its on full... no case covering it.

[Uliwooly]

if you feel it's not working properly you should take it to a Sony repair center to get it checked

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[#5]

Thanks for the quick reply... where would i locate one of the centers?? and i've dropped my phone before and the bottom plastic part has come off.... will this effect my chances of getting it repaired?

[Uliwooly]

if that drop affected the mic yeah they won't cover it, you have to call them or do a live chat so they can tell you where it's the closes Sony Repair Center to you

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[#7]

no the drop didnt effect the phone at all apart from the bottom plastic falling off. wheres the live chat by the way??

[Uliwooly]

http://www.sonymobile.com/global-en/support/contact-us/

select your country

http://www.sonymobile.com/global-en/support/contact-us/country/en_US/

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[#9]

ok cheers, so i have to wait till monday then dont i??? and will they replace it then because it was still working fine after the drop?

[Uliwooly]

I can't say if they will repair it or not but it makes sense that they should

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