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heating problem question

andrei1989
Visitor

heating problem question

Screenshot_2014-05-05-13-32-21.pngScreenshot_2014-05-05-13-32-28.pngScreenshot_2014-05-05-13-32-21.png

what the **bleep** is this media thing and how can we shut it off. with the screen closed and after many many normal and forced restarts my phone is heating very much and as can you see i have a batery life of 3 hours(i repeat not doing anything on it). until now i managed to restart it a few times and stop this stupid heating thing, but now it won't give up. please help

34 REPLIES 34
Sam
Legend
Legend

Those are very odd things to see up that high; I have never even seen SD card in this list. Please try removing the SD card and let me know if the issue continues.

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andrei1989
Visitor

You can see the print screen in the firtst post. I have tried to remove the sd and nothing
Sam
Legend
Legend

Ok so just to be clear, removing the SD Card mdae no difference? If that is the case, please contact your local Xperia Care team as your handset may need assessment by an authorised repair agent sorry.

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andrei1989
Visitor

i want to repair it and try to stop the updates happening and after a few days i will start to manualy update one app at once to try to find out the culprit. how can i stop the updates from auto update when conecting to wireless?

Sam
Legend
Legend

Main menu > Playstore > tap "Playstore" heading at the top of the screen > Settings > Auto-update apps > Do Not auto-update apps.

Please let me know how if goes after you have done this.

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andrei1989
Visitor

odd enough now...i took out the sd card and it stoped heating...i am testing a little bit more with lots of restarts and hoping it will noe overheat again.

but i have one more question: if it turns out that the sd is the culprit and i change it with a newer sd card it will work or the problem is somewhere in the phone?

Sam
Legend
Legend

It is hard to confirm without testing another card in the device, are you able to try this?

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andrei1989
Visitor

i have some other sd cards and i will try it and let you know

Mtthefirst
Visitor

I mean my xperia z1 camera photo has lots of tiny dots
Sam
Legend
Legend

@Mtthefirst - In you case I would advise speaking with your local Xperia Care team so that they may assist in arranging the repair of your device.

 

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