heating problem question

[andrei1989]

what the **bleep** is this media thing and how can we shut it off. with the screen closed and after many many normal and forced restarts my phone is heating very much and as can you see i have a batery life of 3 hours(i repeat not doing anything on it). until now i managed to restart it a few times and stop this stupid heating thing, but now it won't give up. please help

[_alexdon_]

That seems odd.I suggest you remove the SD card from the phone and see how it goes.

[andrei1989]

did that...same thing. any other suggestions? besides repair?

[_alexdon_]

Try to use the phone in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Try safe mode for 1-2 days.

[andrei1989]

good try...did that and while i am blowing on my phone it feels normal, after a few minutes it is warm again. any task killers that i might use for closing specific apps like "media?".

i am so sick of it...if it wasn't so expensive i would've smashed it into the ground already,

[antenorhs]

Thil heating problem is really annoying everybody....

And it appears to be a random thing, until now... and besides of that, this bug is draining my data plan with play store, but i only make big downloads and updates via wi-fi... I don't know what's happening, but Sony showed that they really don't care about their customers or their reputation.

If this gadget wasn't so expensive, it would be smashed...

[Sam]

@andrei1989 - it looks like the Media Application is certainly behaving abnormally. Have you tried running a repair on the handset:

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps

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[GeoffH]

if you take the time to read other posts on this forum you will find I have posted the fix for this issue

go into settings/accounts/google/Ads and tick the option and disable the option "opt out of interest based ads"

This has cured all my heating - battery drain - charging issues completely 

http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/KitKat-Battery-drain-heating-issue-fixed-and-numerous-ot...

[andrei1989]

tried youe mwthod and nothing...i will do a repair and if that doesn't work....warranty

[andrei1989]

i connected my phone to the pc and tried to move some folders to pc from phone and some with pictures are unable to be moved or opened or anything, might this be the problem? the phone tries to index these items and it is stuck at some files? any new ideas?