File transfer problems

[bengtner]

I have really strange problem with my Arc S. When I connect the phone to my computer it pops up as a telephone device and I can open the SD card and browse through my files. But I can´t transfer any files! For instance, if I try to copy a folder to my desktop, the folder is created but no files are copied. So it ends up empty. If I try to drag one single file to this empty folder, nothing happens at all. No error message, nothing. I have problems in the other direction as well. For instans, if I try to rename a folder, I can type in a new name, but as soon as I press Enter, the old name comes back. Not possible to copy files to the phone either.

I have checked with 3 different computers, two with Windows 7 and one with Vista, with the same result. Replaced the USB cable without any success. I'm have the latest ICS release on the phone.

[bengtner]

An update on this issue. It seems like I can modify and copy files to the phone, but not vice verse around. However, it is very sluggish. To rename a folder on the phone takes between 5-10s. And it takes a long time before file copying actually starts. Once it starts copying if goes reosonably fast.

[Dr_Chris]

http://www.fjsoft.at/en/downloads.php Try using Myphone Explorer to exchange files between phone and PC, and for media files, you can also use Media Go:http://mediago.sony.com/enu/download

You may also want to change the USB mode on the phone.

Hope this helps.

[bengtner]

I did tried that as well without result, but after a restart of the phone everything looks OK again. ICS does not seem to be rock solid.....

[Dr_Chris]

Glad it's now working and hope it stays that way.

[bengtner]

Actually it does not stay stable. It seems like the MTP mode is very unpredictable, at least with Windows 7 64bit. Changed to MSC mode, and this seems to work a lot better.