Camera not working - Sony

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I was taking snapshots with my Xperia Neo V, when my camera closed and now when I start the camera app, it says, "Unfortunately, the camera stopped". Using any other apps like Pudding Camera, It says, "Camera Open Error". Please help me as to what exactly should I do?

Edit: My LED flash also does not work.

20 REPLIES 20

run some test first. dial *#*#7378423#*#* service test>camera does it work?

try clearing camera cache/data ,, settings>apps>manage apps> camera tap on erase data.

reboot

No mate, tried that too. It shows Service test encountered a problem. Also, I've reinstalled my software using PCC, din't work either. Downloaded a flashlight app. The LED flash doesn't work too.

the issue might be the SD card, do you have another micro SD card that you can test?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Nope, din't work either. Changed the memory card too.

it seems that the only option left is to repair your phone

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

I have already tried that, uliwooly. The problem persists.

the only option left is to take it to a sony repair center

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

then there is only one thing left to do, send your phone to a sony service center,

http://www.sonymobile.com/global-en/support/contact-us/

I have supplied a link below that will allow you to find contact details of Sony Xperia Support.

http://www.sonymobile.com/global-en/support/contact-us/

They will be able to supply contact details for a service centre.