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Camera not working

BlitzBerg
Visitor

Camera not working

I was taking snapshots with my Xperia Neo V,  when my camera  closed and now when I start the camera app, it says, "Unfortunately, the camera stopped". Using any other apps like Pudding Camera, It says, "Camera Open Error". Please help me as to what exactly should I do?

Edit: My LED flash also does not work.                        

20 REPLIES 20
Harika
Visitor

I got the same problem and tried al the above things and went to the shop where i bought my mobile they said its a s/w updation problem, where there might be few corrupted files :smileysad:.. & suggested me to visit service center.. Could you please let me know how much time it will take to repair this issue. i dont want to give my mobile for long time.

inday_regel
Visitor

try to reformat your sd card with you phone.. this might works

Adeel
Visitor

When you reset your phone... It does updates itself for new use.. Just backup the stuff and it should work out for you.. You would have to do all the apps again though!

Harika
Visitor

i reformated my mobile nd updated the OS to, its the same, tried deleting my cache memory on camera bt getting the error again nd again.. So decided to go to Sony Service Center. no option left. Slightly_frowning_Face

BlitzBerg
Visitor

Well, I went to the Sony Center. They say its not a software issue. Don't know whats happening. Let's see.

Harika
Visitor

@BlitxBerg: then wat did dey said. did ur problem resolved or not?? or have they takened ur fone?

BlitzBerg
Visitor

It had gone there the day before yesterday. They took it from me then and called up yesterday, telling its not a software issue and has been sent to the hardware department. They should call back within two working days.

Harika
Visitor

hmm, den if its the same problem with my mobile den it will take 10 working days (10 working days Slightly_frowning_Face Sony customercare executive informed me)..

Haribabu
Visitor

then wat hapen did they fix it???....what is the problem in it???

Xperia_J_user
Visitor

I had the same problem with my Sony Xperia J....

Sony service center gives answers like water is detected inside mobile ..

One general questions to all:-

Why almost 3/10 mobiles camera is not working? Is the water is really cause??

My mobile was giving the same problem in summer also, there were no chances to get water inside.....

Bad hardware/Bad design...but good excuse....!!