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A problem with recovering contacts, please help!

Lingur
Visitor

A problem with recovering contacts, please help!

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I have updated my Xperia V to Jelly Bean 4.3 Android via Sony Companion. Since then I used to get these notifications all the time, and couldn't have fixed them no matter how hard I tried: "unfortunately the process android.process.gapps has stopped" and "android.process.media has stopped". It was such an issue that i barely could do a factory reset. After factory reset i lost my Contacts, but i knew i had them stored somewhere as backup. After Factory reset, everything was fine and i went to restore my contacts via back up & restore, and i found my backup but couldn't restore, i got the following notification "Selected backup records cannot be used due to incompatible software versions."
Is there a way that i get my contacts back manually, there is the screenshot of the files i have, I don't have any .dbk file, but only these, tell me if you know how to open .socialphonebook file, help me if you can. I'm desparate.

10 REPLIES 10
jitesh1
Visitor

Please help me for that restore my contacts Sony Xperia m dual