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Xperia XA Camera problem

superjoy
Visitor

Xperia XA Camera problem

Hi. Im using Xpeia XA Dual (F3116)

After few month using this phone (Since official launch) , i've encounter some problem about the camera.

1. The camera display always turn upside down and has front facing mode only (No appear icon to switch from front to rear camera).

2. Sometimes i cannot open camera application and display error message like this.

"the camera may be in use by another application........" 

but i already closed all apps and it still remain error.

3. Overheat when use the camera. When i take few photos, the phone's back become warm and then hot. Is this related to 1st and 2nd problem?

Can anyone solve this problem...?

Thanks.

40 REPLIES 40
Dan6mac
Visitor

Screenshot_20180125-142253.png

My xa1 ulta has less than two months and out of the blue my selfie csm stopped working. At first I would get a message saying that another app was using it but I would close all apps and it would eventually work, but now I get this message when I run tests and when I turn it on I get a notification telling me that the camera isn't working and to restart my phone.

The phone is brand new, I don't understand how it can stop working so quickly.