Xperia XA Camera problem

[superjoy]

Hi. Im using Xpeia XA Dual (F3116)

After few month using this phone (Since official launch) , i've encounter some problem about the camera.

1. The camera display always turn upside down and has front facing mode only (No appear icon to switch from front to rear camera).

2. Sometimes i cannot open camera application and display error message like this.

"the camera may be in use by another application........" 

but i already closed all apps and it still remain error.

3. Overheat when use the camera. When i take few photos, the phone's back become warm and then hot. Is this related to 1st and 2nd problem?

Can anyone solve this problem...?

Thanks.

[Rajesh11]

Same issue here 

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@inferno7 wrote:

hi... i have been using xperia xa dual since 7 mnths ...its camera quality isn't that great from very starting i thought sony's mobile camera might  have this issue with mobile handset....but now it has worsen...i am unable to click any decent picture...every picture i take has no clearity...seems like some kind of fogor smoke has covered up the camera lens....thght its ol clear but stil it show no clearity...

this is very disappointing for me...i did not expect this from the big brand like sony. 

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[HakimKe]

I have done SAFE MODE but still camera not working, 
And after doing Diagnostics > Test > Camera still the same it says Test Complete "Failed"

[Uliwooly]

@HakimKe

you could repair the phone with XC but you might have to contact your Local support

[m_y]

Hello, it displayed a black screen when I tried. What should we do if it's a hardware issue? 

[alias2014]

i have too since update to android 7

camera have very bad noise and quality is not fine

[shafakrk]

I have this same problem with camera after update to android 7.0 sony xa

[Djreett]

Currently i have the same problem as you all ...

Does anyone have solved the problem yet !?

if the answer is "yes" please do share with me ...

i think i wanna throwing up to trash

[Djreett]

What is The Name Of App !?

[jamerboy12]

After doing the software repair for my xperia xa1 it's camera is still not working. 

[Djreett]

After all the struggle days i've done, my both camera suddenly working perfectly,i don't do anything to fix it or repair my phone, bit surprising for me, Definetely it's not hardware issue Guys