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My Xperia P is not switching on

SOLVED
manik20051991
Visitor

My Xperia P is not switching on

When i switched on my phone my device is just showing xperia color logo that is showing on starting of phone but there is no furter process is going on.now i cant switched on my phone. How can i solve this problem??
???

1 ACCEPTED SOLUTION

Accepted Solutions
Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Power off your phone by press and hold the power button and volume up until you get 3 vibrations. Charge the phone for a couple of hours and try to start it again. 

If the problem persists, try to repair the phone software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".

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11 REPLIES 11
Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Power off your phone by press and hold the power button and volume up until you get 3 vibrations. Charge the phone for a couple of hours and try to start it again. 

If the problem persists, try to repair the phone software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".

manik20051991
Visitor

is it working if my device is turned off? because my device isnt switched on even now

profile.country.RO.title
_alexdon_
Expert

PC companion will not work if the phone is off,SUS will:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
Alexander1
Champion

PC Companion should work with the phone turned off as well. You just have to follow the steps described above without the phone connected to the PC and a guide will start giving you instructions of how to proceed. But SUS will work also. Slightly_smiling_Face 

bosskingtonayab
Visitor

My experia keeps restarting itself unless I put it in flight mode. I cannot use it for calls now, is there any way out?


@manik20051991 wrote:

When i switched on my phone my device is just showing xperia color logo that is showing on starting of phone but there is no furter process is going on.now i cant switched on my phone. How can i solve this problem??
???




Tags (1)
profile.country.RO.title
_alexdon_
Expert

Remove the SIM,check again.

alexdon
bosskingtonayab
Visitor

I have already done that but it did not help.

profile.country.RO.title
_alexdon_
Expert

Try a software repair.

alexdon
Alexander1
Champion

Just to clarify, you did run your phone without a SIM card inserted and still the restart occurs?