Z3 Screen Replacement Cost

[Vitomaniac]

Has anyone been through the repair process with SONY and able to give me an idea as to the cost?

I went through O2 and they've quoted me £229 which seems rather excessive.

[Uliwooly]

Contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

as pricing varies per region, but that seems about what I've seen on the forum. 

[Uliwooly]

An alternative is to DIY, it'll be cheaper 

Here is the guide 

http://www.xperiablog.net/2014/09/30/xperia-z3-disassembly-guide/

on video

https://www.youtube.com/watch?v=9ZLLChEXzWk

Just buy the LCD/Digitizer on ebay, amazon, etc 

[mr_xzibit]

Yeah that price seems about right. But like you say it's kind of ridiculous. When any guy on a high street will happily do it for £60. Obviously warranty issues will be a factor Taking that path. But I bet the quality of workmanship is the same. But as a corporation if you want to keep the warranty. They can charge what they want. Ps it's relatively easy to do yourself if warranty isn't an issue. Ie if it's insured

[Hewlett33 · Accepted solution]

Hi, i work as an IT-Technician mostly on hardware (Desktops/laptops and cellphones)., so i know a bit about this since i send Sony phones only to an autorized repair shop.  In Norway it cost approx £200 to change the screen on Xperia Z3. This is at an autorized repair shop, and when you break you screen, you basically loose your warranty when this happens. If you choose to use an autorized repair shop you will keep your warranty. They will also perform an pressure test after screen replacement to assure its still water proof, and they will change all the tapes and rubber seals if necessary. If you choose to do it your self you can easely break something else on the phone, and you cant pressure test it. If its not water proof anymore after you change the screen yourself or somebody else and the water gets inside, you will lose your warranty. If you then decide to send it to the repair shop they will know its your fault because they will peform a pressure test on the device. If this fails, you will loose your warranty and you have to cover the cost your self to fix it. I

will end this by saying that the autorized repair shop dont charge what they want (Maybe unautorized repair shops will do) because first of all they only use original spare parts, and the cost is standard prices on the marked, and of course this have to be approved by Sony. Just so you all know.

[mr_xzibit]

The point I was making is that even replacing the screen the rubbers, performing pressure test etc.. Unless the glass panel cost almost £100 labour costs are extremely exaggerated. But the same goes for most things these days...thanks for the info

[Olloe]

I've been told that Xperia care charge roughly £120 for a screen replacement of the z3 6603, defo worth it to keep the warranty and have an official part

[Vitomaniac]

I explored all the options and decided to go through Carphone Warehouse who are sending the phone to be repaired by Sony at a cost of £169.99.

Still rather expensive but the cheapest option I could find that retains full warranty for the device. I found one phone shop that offered to do it for £90 but all other third party shops were quoting around £150 so all in all the price from Carphone Warehouse seems the best.

Many thanks for all the replies especially Hewlett who has pretty much confirmed everything that I found out myself.

[crisessteve]

I have sent my phone to Sony a Z3 the front screen is coming away and there is a couple of cracks on the rear. They quoted £78 to fix.

[ayub99]

In UAE, it cost AED 700 (£122.69 $190.58).