Xperia Z5 Screen Cracked & Touch not working..

[loosie]

Please help!!

My phone got very minorly cracked today - didn't drop it or anything, had it in my pocket with a couple other hard things that must have pushed against it.

Now touch screen not working. It registers I'm touching it but won't accept being unlocked, so can't even plug it into computer & get stuff off it!

Any possibility of a fix??

[Jonas]

Hi @loosie, sorry to hear about what has happened.

If you take a look at the guide I wrote below you can hopefully create a backup/transfer the data to another device.

/t5/FAQ/How-to-perform-a-backup-transfer-data-when-the-touch-screen-isn/td-p/1212631

Let me know how it goes!

[murrs]

I had a tiny crack in the top right corner,and the whole screen had to be replaced..