I have reciently upgraded to the Z2 phone, my iphone 4 was stolen. My issue is that my phone won't connect to my pc.
I have tried a pc at the phone store and it connects, so I know it's not the phone. I have pc companion on my computer as well as what I'm told is drivers for the phone in a downloaded file. I've extracte the drivers into the same file but when I search for the files via update driver computer does not find it even though I'm in the correct folder. I've searched the net for drivers via update driver, computer starts install, then tells me it fails. S1 driver fails (fast boot) D4305 fails (this is another name for the phone not sure if I got the numbers right in this post but I'm close. I've tried rebooting system, unpluging all usb devices, turning off win firewall and antivirus software. I'm not sure what's blocking the installation of the phone drivers. I'm pretty sure if I can get the driver's installed on my ccomputer, I can get pc companion to see my phone. I've got it to connect to my Null, which I assume is my phone, but when I open pc companion It's not connected, probably because of drivers. Tried connecting with phone turned off and on, turning on with up volume key pressed, debugging with developer still can't find thi issue.
