White milky screen and white strings

[Phantomsoul]

UPDATE AT THE BOTTOM OF THE POST

Hi guys.. Today i booted up my phone (Z3) and saw that the screen is awkwardly milky and there are white "strings" on it. I can see everything and my phone is fully working. But that milky thing is annoying as **bleep** since i cant see any image as it is. Do you guys know what it could be? How to resolve the problem? I dont have any money so i cant pay hundreds of dollars for a new screen. I already did factory reset it. Didnt change anything.

The phone is protected by tempered glass on the screen and the backcover. Its also protected by a rubbercase. It never fell to the ground and it never got wet. There is no damage on the phone. Not even a scratch.. The phone is 7 months old now. As you see i cant figure out why this is happening..

I hope you can help me. Thanks! Here are some pictures:

Update:

I dont know what exactly was broken but it surely wasnt my fault. I got a whole new screen on my phone for free. So if anyone get's the exact same Problem, contact the support and prepare a repair order. I am so thankfull for your help!

Greetings,

Tugay Altinkol

[Uliwooly]

@Phantomsoul

I'm sorry to say but it seems that you need to replace the screen or maybe something else

contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

[Phantomsoul]

Ahhw.. thanks for the extremely fast reply.. If i would know why it happened.. Its so random..

[Uliwooly]

@Phantomsoul

Keep us updated.

[Phantomsoul]

I will. The repair request is out. I hope they will repair it for free because of warranty.. I dont even know why this happened. Its completely save. It doesnt even have any scratch not even dirt on it. I really take care of it.

[Uliwooly]

@Phantomsoul

when you factory reset your phone, was it through PCC? 

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Phantomsoul]

Nope it was via the integrated function. But the problem was there just before i did reset it.

Is there any difference in the PCC reset and the built in reset?

[Uliwooly]

@Phantomsoul

try PCC, if it's a software issue, it might solve the issue.

[Phantomsoul]

thanks i didnt think about that.. IF it solves the problem, what can i do because of the repair request? I already sent it out

[Uliwooly]

@Phantomsoul

Contact them ASAP