User Role Profile Image Disappears

[Waddyman]

Whenever i add a picture to my profile, after a restart, it Disappears. Any idea why this is happening?

[Qatrium]

Can't reproduce it too, sorry. You can try creating another user and see if it gets set successfully and make that new user the default one.

[_alexdon_]

@Waddyman You need to request desktop version of the forum.

[Waddyman]

Sorry I have been able to get back to you regarding this. I video screened captured what I am experiencing so you can see it for yourselves. Really would appreciate any suggestions as to what is going on. In the videos (I recorded three separate ones to showcase the sequence) you will see that I can add an image to my user (owner) account. This is visible in the upper right corner of the screenwhen I swipe from the top. But, after a restart, the image disappears.

Here is the link to the videos: https://drive.google.com/drive/folders/0BwAyHqpPFhkBWU5vZUhfTFlmUGc?usp=sharing

Thanks again for taking the time to noodle on this.

[_alexdon_]

This is really strange and haven't seen something similar before.

Can you remove all the accounts and add them again?

[Waddyman]

If I go to Settings > Users, the only account in there is mine as the owner. This cannot be deleted...at least, from that location. Are you referring to every account I have and deleting these (i.e. whatsapp, yahoo, twitter, google, etc.)? 

[_alexdon_]

@Waddyman Under settings - accounts and sync. I don't have other suggestions beside a software repair using Xperia Companion if the first idea fails.

[_alexdon_ · Accepted solution]

@Waddyman Look what I found right now:

/t5/Xperia-X-Performance/User-s-picture-keeps-disappearing-on-Sony-Xperia-X-Performance/m-p/1177607#...

Props to @shotfirer. I didn't notice this small detail but on my phone, the myself contact is linked to my google account and therefore the photo is synced when keep contacts up to date is checked.

[shotfirer]

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@alexdon wrote:

Props to @shotfirer. I didn't notice this small detail but on my phone, the myself contact is linked to my google account and therefore the photo is synced when keep contacts up to date is checked.

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On my phone when I'm editing this contact it's marked as "Device only, no backup" (I don't know, why). I think that's the cause of the problem.

[_alexdon_]

Mine too, but its detected as the owner by having the gmail account among the personal email. 

[Waddyman]

Thank you all for your patience and efforts. Although it was only a minor issue on an excellent phone, it is great to have this figured out. Truly appreciative of everyone that stepped up to help solve this. Many, many thanks.