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User Role Profile Image Disappears

SOLVED
Waddyman
Visitor

User Role Profile Image Disappears

Whenever i add a picture to my profile, after a restart, it Disappears. Any idea why this is happening?
1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.RO.title
_alexdon_
Expert

@Waddyman Look what I found right now:

/t5/Xperia-X-Performance/User-s-picture-keeps-disappearing-on-Sony-Xperia-X-Performance/m-p/1177607#...

Props to @shotfirer. I didn't notice this small detail but on my phone, the myself contact is linked to my google account and therefore the photo is synced when keep contacts up to date is checked.

alexdon

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20 REPLIES 20
profile.country.RO.title
_alexdon_
Expert

Do you have the option to keep contacts up to date?
alexdon
Waddyman
Visitor

Not sure that is related. When I go into Settings > Users, my profile as the Owner of the phone is there. If I select my profile it opens an option for me to edit my name and to add a picture by either selecting an image or taking a photo. The name will stay correct but after a period of time (and I believe a minute or so after a restart) that image i associated with my user profile disappears.
profile.country.RO.title
_alexdon_
Expert

Go under google+ app, swipe from the edge of the screen to get the options drawer, select settings. From there, tap your account and scroll down to contacts. Tap there and enable the option.

Also, if the option is enabled, you might have stamina turned on which could stop the app from syncing.
alexdon
Waddyman
Visitor

No luck. It doesn't seem to be related to Google+ in any way. This is an issue of the phone itself. The phone allows for "guest" users to be setup. But as the owner of the phone, I can edit my name and add a photo (or image) which will appear in the notitification bar when I swipe down. Setting this up is fine. However, after a restart, the name stays associated with my user profile as the owner but the image disappears.

It's a minor thing but frustrating never the less.

Waddyman
Visitor

And, one more thing, Stamina is not enabled on the phone.

Thank you for your efforts.

profile.country.RO.title
_alexdon_
Expert

@Waddyman Can you check if the same occurs in safe mode? Any suggestions @uliwooly @Viridis @Quester?

alexdon
profile.country.GB.title
Uliwooly
Expert

I haven't been able to recreate this issue, do you have an antivirus or cache cleaning apps?

Waddyman
Visitor

Tried safe mode and no luck. Still happening. I took screenshot but not sure how I can attach them here in the forum.
Waddyman
Visitor

I have AVG.