Swipe issue, unwanted "bounce-back" effect

[DeGraaff]

I am having an issue with my Z3 Comact where I sometimes get a "bounce back" effect when swiping through things such as home screens and photos, eventhough I've not reached the end or the start. It happens at irregular intervals. Some times I need to swipe up to three or four times in a row before a successful swipe (but that's rather rare).

What's causing this? Is it a known issue to Sony? Is it a firmware issue? If so, has it been addressed in a newer firmware version? I am currently at 23.0.A.2.93, the latest in my region.

https://www.youtube.com/watch?v=B60caaAbz4M

[DeGraaff]

Does anyone else experience this?

[JohnD1]

Hi.!

i started writing a reply earlier today - and then the forum crashed (NO - it wasn't my post..?  I think??! Anyway - my reply wasn't posted, so here is the condensed version of what I wrote....

Try as I might - I can't replicate what you are seeing?  I tried with several launchers (Xperia Home, Basic, Nova, etc.) - but - I can't replicate it? I even tried by ticking "Glove Mode"..   For that, it sounds like it might one of a couple of things, though?

First - do you have a screen protector of some sort on it?  I'm wondering if it's not interfering with the driving and/or sensing lines on your display (it would probably be the driving lines, I would think?). Anyway - if it is, it will clip motions...

Second - it could be that a widget is actually in the cache of the launcher - but, it isn't showing..  If that's the case, the software will think you are interacting with the widget - even though you are not...  To fix that - it's pretty easy - BUT YOU WILL RESET ALL THE WIDGETS/CUSTOMIZATIONS you have on the screens - so beware...  To reset it - go to SETTINGS - APPS - ALL - and scroll all the way to the bottom.  You will see "Xperia Home"..  Kill the cache and data - and you will have a fresh launcer reset to the factory default. Unfortunately - I don't believe simply clearing the cache will work - but, you can try..?

Hope this helps - and I apologize if you've already tried these suggestions..!

- John

[DeGraaff]

Thanks for your reply.

I don't use a screen protector and it doesn't seem to be bound to specific apps or widgets either.

It happens for anythere that has "things to swipe".

Scrolling works fine as far as I can tell, and I see no odd behavior when drawing lines in a drawing app. There are never unwanted breaks/interruptions in lines I deaw.

The odd behavior only kicks in when swiping between things that "jump to the next item" if swiped.

I found a video on YouTube which shows the exact issue I'm experiencing:

https://www.youtube.com/watch?v=B60caaAbz4M

What is the firmware version on yours? Maybe yours is on a newer f/w version and it could be a f/w issue that has already been addressed? The latest f/w available in my region is the one that ends on .93 but some regions are on .98 and UK is even on .105

[DT23]

I'm having exactly the same problem and it's really annoying me! I'm in the uk and on f/w 105. The video you posted shows the problem and it does the same sort of thing when scrolling up and down web pages. It'll be fine for a while then do it several times in the space of a few minutes!

[DeGraaff]

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@DT23 wrote:
I'm having exactly the same problem and it's really annoying me! I'm in the uk and on f/w 105. The video you posted shows the problem and it does the same sort of thing when scrolling up and down web pages. It'll be fine for a while then do it several times in the space of a few minutes!

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Thanks for your feedback on the firmware version.

Do you also find that it happens less during two-handed use? As in holding the phone in one hand and swiping with the other hand.

It also seems to happens less if I lift my finger a bit higher off the screen immediately after a swipe.

I'm thinking the touch screen may be too sensitive, for example, a light tap on the status bar already brings down the notification screen. Perhaps some people have a bit less static current around their skin and thus don't encounter the problem?

It's a strange problem because the touch screen is very responsive otherwise, I've not had a single unregistered touch.

I am thinking it is a side-effect of the technology that makes the glove mode possible?

[DT23]

Yes it happens a lot less when I use a finger to scroll around and hold the phone with the other hand. I'd like to know if it's a problem with the screen so I can send it back or it's likely to be a software issue that may be resolved. The screen does seem to work well as you say but if it was a software issue or problem with all z3 compacts I'd have thought there would be more reports of this online, I've been searching & can only find a few references to it at the moment.

[JohnD1]

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@DeGraaff wrote:

...

What is the firmware version on yours? Maybe yours is on a newer f/w version and it could be a f/w issue that has already been addressed? The latest f/w available in my region is the one that ends on .93 but some regions are on .98 and UK is even on .105

---

Hi,

I'm on build 23.0.A.2.93 which arrived from HK last week...

As well - I just watched the video link you posted - and I have nothing like that happening at all.??  As well - other settings I've played with are to try to replicate this issue are:

Glove Mode (on/off)

Display settings - including tap to wake, the various image tweaks, etc..

Power options - Stamina modes, etc..?

Holding in with two-hands - one handed (I'm not a great believer in "your holding it wrong" HA!)

Have you tried booting into "Safe Mode" - and see if it still happens.??

Anyway - I'll keep digging, but reading this thread with interest..!

- John

[rec71]

Same here (UK). Two-handed use if fine, but one-handed using my thumb? Not working correctly. It can take 2 or 3 attempts to unlock my device and my homescreens bounce all over the place. Very annoying and I am amazed this issue exists. I'm pretty sure this is a s/w issue, as two handed use is OK. I also noticed that when in Stamina mode, with the "Extended usage" option enabled the issue is much less noticeable!

[Koen77]

I have the exact same problem, cant find any solution.

So please sony fix this !!!