Sudden Death

[kourosh1960]

HI,my Z3 Dual is stoppted suddenly.I connected it to cheger for half hour but it does'nt power on!

[malt1977]

Hi all,

  Has anyone else experianced the sudden death on the Z3?

Woke up this morning to find the handset turned off, and the only way to get it back was the 3 button trick. This is a first for me, but I know that it was an issue on the Z and an update was released as a fix among other things.

Anyone else then?

[Thommo]

Not heard of anyone else having this or reporting this issue on the Z3 but I've heard of the reset button and also the Volume up and power button but I'm not aware of the 3 button trick - could you explain this

[malt1977]

Volume up, power and camera button at the same time. To be honest, I might not have needed to hold camera button but did anyway.

[XZ3]

Hi.

I just had that problem with my all new Z3. (Sudden death) That **bleep** when you dont know what to do, and brand new phone. (What happend?)

I went to this site and I got so happy when it turned on after I pressed the 3 buttons So I want to thank you so much "malt1977" for learning me this. But I think this shall not be happening with all new phone...  

[halogenic_sky]

if it's happening when you're charging the phone try a free app called "safe charge" from the store 😉

[malt1977]

XZ3, you're welcome. It was a shock for me to find the handset like this when I woke up. Luckily though, I sell phones for a living and had a good idea what to do, but even so I hope it was only a one off.

[XZ3]

halogenic_sky: Yes it was happening when charging, so I will try to download the app. Thank you for advice malt1977: Thank you Yes, lets hope its just happening one time. Bye bye for now

[Aasen]

Hi,

When I woke up this morning I found my Z3 Dual sim to be countinously rebooting. After this had been keeping for a long time, I managed to use the two button tip and managing to shut it of. 

I found the fix and held down power + down and up volume. It vibrated a 3 times but nothing happening. Did it again a few times and nothing happend. Tried it again a few times and now it has gone to sudden death mode.. 

Black screen, nothing is happening. All attempts on trying to do a hard reset is failing. 

Stopped by my local Sony store, but I only had 20 minutes, thus never got any service. 

Any ideas?

[malt1977]

2 options:

Try stopping by the store again.

Connect it to your Mac/PC and use the repair tool in thew bridge software.