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Sony z3 compact. Cast icon constantly on

SOLVED
Maz83x
Visitor

Sony z3 compact. Cast icon constantly on

Last night lots of my apps updated. This moring my phone constantly has the cast icon on my phone. When i click it, it has the play and cross icons and it says 'cast device not connected'. When i try to sweep it to get rid of the notofication and icon nothi g happens. It is constantly on. I switched my phone on and off several times. I also checked the cast in settings and it is not connected to anything. How do i get rid of it.

1 ACCEPTED SOLUTION

Accepted Solutions
Emir1
Hero

I tried Googling around for this behaviour and it seems as if the Facebook app is the culprit here, since it occurs with other Android phone models as well; not necessarily Xperia. I had a look in the Google Play Store reviews for the app and there are many users mentioning this, so it seems to be on Facebook here.

Facebook was updated the 24th of October, does that correspond to time when you started seeing the Cast icon as well?

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9 REPLIES 9
Emir1
Hero

Hi @Maz83x, I am sorry to hear about that. Slightly_frowning_Face

Do you happen to have media server activated under Settings > Device connection > Media server? Also, have you used the cast feature before?

Just to be sure, could you also try to see if it occurs in safe mode?

Please try the above and let me know how it went.

Maz83x
Visitor

I have used the cast feature before to use with my TV. BUT haven't used it in months.
No other media server is activated.
Happens in safe mode too.
I notice it starts when i view a video in facebook.
I have uninstalled and re installed facebook... But still it happens.
Very annoying.
Emir1
Hero

I tried Googling around for this behaviour and it seems as if the Facebook app is the culprit here, since it occurs with other Android phone models as well; not necessarily Xperia. I had a look in the Google Play Store reviews for the app and there are many users mentioning this, so it seems to be on Facebook here.

Facebook was updated the 24th of October, does that correspond to time when you started seeing the Cast icon as well?

Shebbo
Visitor

Same issue but with a Z5 premium. It is affecting my battery life too.really annoying.
Maz83x
Visitor

Thanks for the replies Emir. I've had the phone for a long time & havent experienced this before. It's extremely annoying & draining my battery as well like Shebbo mentioned.
Maz83x
Visitor

And about the dates. It started on the 26th so I suppose u are right. Thanks for all your help.
Emir1
Hero

I can see that there's a new update available from Facebook, it was released yesterday. Did you have the chance to try installing it in order to see if it helps?
Facebook in the Google Play Store

Maz83x
Visitor

Yep still same issue...
:'(
Emir1
Hero

I can forward it internally as user feedback, but since it's on Facebook's end I strongly recommend that you leave feedback on their app page as well as try contacting them regarding this using the contact email. You can do so at their Google Play Store page.