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safely remove phone on PC

SOLVED
geminivirus
Visitor

safely remove phone on PC

Whenever I would like to disconnect my phone from my computer, I am unable to find my phone from the "safely remove hardware" section. Is it safe to just unplug my phone or is there something else I can do to disconnect my phone safely? I am using win 7 and sony PC companion 2.1.

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Thommo
Genius

A feature of Windows since the days of XP allows you to disconnect usb devices without causing any harm to either devices - You can turn this feature off but by default it is on - So unplugging your phone will cause no consequential harm

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4 REPLIES 4
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_alexdon_
Expert

If you have the internal memory connected,you should get that option.Change the USB connection mode to MTP.

alexdon
geminivirus
Visitor

my usb is in MTP mode, but it still not listed in the safely removed list. It only shows up as a portable device. According to some windows articles, it is not necessary to "safely remove" portable device as long as no operation is going on. Is this true?

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_alexdon_
Expert

Yes,but it is a good caution to do that.Still strange though,have you tried to reinstall PCC?Do you have a PIN or password for the device?

alexdon
Thommo
Genius

A feature of Windows since the days of XP allows you to disconnect usb devices without causing any harm to either devices - You can turn this feature off but by default it is on - So unplugging your phone will cause no consequential harm