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Rich Communications and KitKat 4.4.4

SOLVED
EdP
Visitor

Rich Communications and KitKat 4.4.4

Have just installed the latest KitKat 4.4.4 on my Z1 from Vodafone. 

I am getting a message saying 'Rich Communications - Your messaging app now supports chat and sharing of pictures, videos and other files via your internet connection'.  It then asks me for a phone number.

Any idea what number it wants?  

The messaging app now has a tab - joyn - which has something to do with it.   But there is no help or guidance.

1 ACCEPTED SOLUTION

Accepted Solutions
EdP
Visitor

I have discovered this is definitely a Vodafone issue.  They are adding features to the messaging app – which they appear  to control.

I have got a discussion going on the Vodafone Support Forum – which seems to be the right place for it.

View solution in original post

7 REPLIES 7
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm not familiar with this application/function, but is it not the phone number that you have in use for the moment it asks for? But what I can see on their web page, they are working with Vodafone. I suggest that you contact Vodafone for further assistance in this matter.

KarlHarris
Visitor

However on Xperia Z2
Baz2222
Visitor

I have the same issue. The request keeps popping up without an apparent way of opting out.
dilepoutee
Visitor

Z2, waiting for more upgrades better than KitKat..

EdP
Visitor

I have discovered this is definitely a Vodafone issue.  They are adding features to the messaging app – which they appear  to control.

I have got a discussion going on the Vodafone Support Forum – which seems to be the right place for it.

n010
Visitor

To get rid of this annoying popup goto:
Settings->More...
and disable the checkbox for Rich Communication
(It enables a service called Joyn)
Gearoidmuar
Visitor

In my case, in the Experia Z2 in Ireland, from Vodafone, it was not called Joyn anything but Message +. I uninstalled that. End of problem. Called various things in various countries