Phone hangs/Lagging after Updating to Nougat

[arulrajah]

My phone constantly hang/lags since installing Nougat. Even doing basic function as making a call or going to Settings, takes sometime like more than 20 seconds.

Other application such as Whatsapp etc also lags.

I have ample storage space in internal storage - more than 5GB.

[CameronT]

Hi @arulrajah,

Do you experience the same issues in safemode?

[Alaa11]

The same happening for me specially application freeaze like fb.
Battery draining very fast
Heated
And my headset hasn't detected

[Alaa11]

Hi @CameronT 

i tried safemode, but nothing difference.

headset not even detected. and i saw many complains here talking about the same symptom.

what is the reason and how it gonna be fix ?

[CameronT]

Hi @Alaa11,

Welcome to the community.

Try re-installing the firmware by running a software repair on your phone.

[arulrajah]

Safe Mode also does not help. Problem persists. Even my headset is no longer detected. I also have heating more than usual.

[CameronT]

Hi @arulrajah,

Can you please try the software repair process?

[arulrajah]

Already tried but, no difference. it is still lagging when going to Settings, applications etc. Still heating & my headphone still is not detected.

Is it possible to uninstall Nougat as the problem only started after upgrading to Nougat?

Thanks.

[CameronT]

@arulrajah,

We do not have an official way to downgrade the firmware. It may just be coincidence that this is happening after the update. If the software repair has not resolved the issue I recommend you contact your local support team for further assistance.

[arulrajah]

Is Sony planning to release any fix to solve all these issue?

I don't like to send my phone to the Sony Service Centre as I would be without a phone until they fix the problem.