Headphone jack loose

[johanhej]

Some days ago I received my highly anticipated Z3 Compact. I'm very happy with the phone, but some minutes ago I noticed a defect.

It appears the headphone jack is loose. When I insert the pin there's a significant play were you can move the pin around. I will contact the retailer about this, hoping it will be fixed

Any other noticed this problem? 

[Uliwooly · Accepted solution]

Sorry to hear that, but you should contact the store and/or Sony directly

http://www.sonymobile.com/global-en/support/contact-us/

have you use 3rd party headphones?

[johanhej]

Thanks, I've contacted the retailer but I will throw a mail to Sony too. The thread might have been made in a slight panic.

No, I have only merely tried the ones given in box, and a pair of Sony MDR-10RC.

Aside from this, the phone seems amazing and just perfect for me. Just really sad about this.

[Uliwooly]

I hope you get it fix/replaced soon, keep us updated 

[VampyrosLesbos]

Hello Johanhej, did you manage to get your phone replaced? I have come across the same issue.

In addition to the audio jack being loose, it registers as if I plugged/unplugged my headphones, thus pausing my music every time it happens (which is any time my phone moves... I.E. when I move).

[Woj]

I'm experiencing the same issue. I've tried multiple headphones and with each pair a gentle tap is enough to pause music and make the phone think they are unplugged.

[dgon]

I have the same issue, once plugged any headphone can move a bit in all directions.

I was, too, having the disconnect problem everytime I was listening to music, but I solved it by not using the Connect feature (I

was not using it anyway).

Now, music does not stop (or is blasted through speakers) anymore and I am not too worried about the plug moving a bit.

[Strandbeast]

I had the same problem and had to send mine in for repair. The service center changed the port. As for play in the port; I've checked out every single xperia z3 and Z3 compact on dispay and they all have quite a bit of "give" in the port. It almost looks like a feature 

[Aryosoenarno]

I had same trouble. my headphone not detect on my z3c. what should i do ??

[EdwardC]

I noticed the play in the headphone jack on day 1, but it wasn't until 6 weeks later that it started registering an unplug event and stopping playback with every tiny movement. Concerned that a replacement will just develop the same fault after another 6 weeks. Don't care for the idea of going through this another 16 times over the next 2 years.