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Facebook crash

SOLVED
Leenah
Visitor

Facebook crash

Instant crashing on my new z5 dual. Why?
1 ACCEPTED SOLUTION

Accepted Solutions
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MarlonUk1
Expert

is the facebook app updated to the latest version? try to see on google play store.

clear facebook app cache

settings>apps>facebook>clear data>restart your device

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10 REPLIES 10
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MarlonUk1
Expert

is the facebook app updated to the latest version? try to see on google play store.

clear facebook app cache

settings>apps>facebook>clear data>restart your device

MrTruman
Visitor

Tried this so many times but facebook still crashes. And, it messes up other apps.

Using Sony Xperia Z Ultra.

NeoBeum
Enthusiast


@nolramlb wrote:

is the facebook app updated to the latest version? try to see on google play store.

clear facebook app cache

settings>apps>facebook>clear data>restart your device


lucky you posted first... my reply would've been

settings»apps»facebook app manager»disable

settings»apps»facebook»uninstall

use a browser

Salahgolf
Visitor

I face this same problem of facebook app crashing and even make the whole system crashes and i have to restart my phone.

The only solution i found is to clear facebook data and leave it unsigned 

I hope sony technical team hasan explanation and come out witha solution or an update to solve this 

Sony xperia z1 

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Uliwooly
Expert

@Salahgolf

this is something Facebook developers have to solve not Sony. 

JerryR1
Visitor

Facebook began crashing every few hours about two months ago. Uninstall and reload FB would solve problem, but only for a couple hours. As of this weekend, it doesn't even get through reload before the dreaded notification appears.  Many customer comments reflecting the same problem. This is unacceptable!  Verizon tech rep says Sony needs to be working on a software fix having to do with security protocols. He suggested going to an earlier version of Fb using an app called APKPure. I had no luck with that.

Mohamed_S_Amer
Visitor

The only slution i could find so far is uninstalling facebook app and installing 'facebook lite' instead 

You can find it on playstore with same logo but in white colour 

It's another smaller version app of facebook that uses less data 

And myphone stopped crashing since then. 

Hope this helps 

Best Regards, 

Petela87
Visitor
Chakako
Visitor

Has anyone have solution for this? I'm using Xperia Z1, I have uninstalled fb app around April or May because it keeps crashing then around July I installed it again it was okay but after I exit the app it won't open again. And yesterday I installed it again and it won't open open at all. I did clear cache/data, restarted my phone and still the same. Is this a Sony problem or just Facebook itself?