Join now - be part of our community!

Contacts duplication in writing new message in messaging app

SOLVED
Alam1998
Visitor

Contacts duplication in writing new message in messaging app

When I want to write a message to my contacts in messaging app ,I press space to see the contacts and they display duplicated.

I recently formatted my device and backed up my contacts, then restored them. Some contacts were missing so I deleted all the contacts and restored once again.  My contacts all aren't in english, I made the system language english especially for the screenshot. 

When I browse my contacts I don't see them duplicated as they're displayed in writing new message in messaging app.

any suggestion for the problem would be appreciated, thanks.

Screenshot_2016-09-13-19-42-57.png

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.RO.title
_alexdon_
Expert

I don't know about another way to unlink all contacts at once. Not sure if there is any use if you set a single filter as they are linked, I would have suggested leaving only local contacts.

alexdon

View solution in original post

14 REPLIES 14
profile.country.RO.title
_alexdon_
Expert

@Alam1998 Do you have more filters set up? Can you make sure you have a backup of your contacts and try settings - apps, show system and clear data for contacts storage? This will erase all your locally stored contacts.

alexdon
Alam1998
Visitor

The contacts are backed up by vcf. but when I cleared the cache on contacts storage that deleted all the contacts.
But now when i restore the vcf. file it says contacts imported but no contacts show in contacts list. I really need that to be solved as fast as possible.
profile.country.RO.title
_alexdon_
Expert

You might have to check the filter for local contacts.

alexdon
Alam1998
Visitor

My local contacts filter wasn't checked, I checked it and the contacts appeared. But when writing new message they still appear duplicated as shown in the screenshot above... Some contacts are duplicated 2-4 times. Is that an issue with the vcf. card?
profile.country.RO.title
_alexdon_
Expert

In this case, can you try to clear data for messaging app the same way you did for contacts storage? Also, can you check if the same occurs in safe mode?

alexdon
Alam1998
Visitor

In safe mode some contacts appear duplicated not all. I tried clearing the cache for the messaging app and it doesn't delete the messages. Still, they appear duplicated and when I want to text a group it's kinda inconvenient....
profile.country.RO.title
_alexdon_
Expert

It's either the filter or the contacts acting up, if the backup is like this I believe it will restore it the same.

alexdon
Alam1998
Visitor

There's no filtering in messaging app, and in contacts I made sure that only the phone contacts is filtered...
Is there anyway to edit the vcf. file so that I can clear the cache of contacts storage and backup the edited vcf. again?
profile.country.RO.title
_alexdon_
Expert