Can't activate silent mode

[NicT]

Up until today, I could turn my z5 on and off silent mode by pressing the volume button. Now when I do that, it alters the media volume instead of the phone/call volume. The only way I can turn the phone silent is by going through settings etc which seems ridiculous. Anyone know any other shortcuts?

[Phy · Accepted solution]

If you have the phone app open or music or media and you press the volume key the volume will turn up or down. You could press the volume key then press the icon on the top right side a menu will appear.

[Phy]

could you test it on safe mode?

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available

[Qatrium]

@NicT

This is how sound is handled in Lollipop, if you have media running and want to go to silent mode, you'll need to press a volume key once then tap on the bell icon on top right corner to switch to system volume. The bell icon will move to the left corner, if you tap it again it will switch to vibration mode, one more tap will take you to silent mode.

[Uliwooly]

@NicT

You can read more about lollipop here

http://talk.sonymobile.com/t5/Software-Updates/Lollipop-New-Features/m-p/955490#U955490

[NicT]

Thanks so much for your help! I'm new to Android so still lots to learn obviously