***Please read and try the posts by TOTOROO first. Note that the method below will PERMANENTLY remove throw from your device***
Dear all, THANKS for the helpful responses - got me on the right track. The problem is now solved with the combo (possibly) of uninstalling playanywhere AND running xperia software repair. I don't know whether software repair alone would have worked, so I'm summarizing both actions below. ADB hide and ADB uninstall did NOT solve the problem on their own.
Summary of my two-step solution:
(1) I UNINSTALLED PLAYAYWHERE USING ADB – SEE STEPS BELOW – “BLOCK” IS NOT AN OPTION IN ADB (I AM RUNNING ANDROID 6) – YOU CAN SEE THE LIST OF CHOICES BELOW. THIS SUCCESSFULLY UNINSTALLED PLAYANYWHERE BUT DID NOT SOLVE THE THROW PROBLEM.
(2) RECEIVED A REPLY FROM SONY TO MY HELP QUERY. THEY SUGGESTED USING XPERIA COMPANION TO PERFORM A SOFTWARE REPAIR. AFTER COMPLETION OF THE SOFTWARE REPAIR, “THROW” IS COMPLETELY GONE, AND BLUETOOTH HAS RUN FOR SEVERAL HOURS WITHOUT A HITCH.
===WARNING: SOFTWARE REPAIR WILL FACTORY RESET YOUR PHONE – YOU WILL NEED TO RESTORE/RE-INSTALL ALL APPS.
========================================================
STEPS IN DETAIL (AFTER INSTALLING ADB ON WINDOWS LAPTOP, ENABLING DEVELOPER MODE and USB DEBUGGING ON PHONE, CONNECTING PHONE TO LAPTOP, ENABLING MTP):
(1) Disabled bluestacks (TO HAVE ONLY ONE ATTACHED DEVICE FOR ADB)
(2) CONFIRMED ONLY ONE DEVICE FOR ADB
C:\Users\pcuser\AppData\Local\Android\sdk\platform-tools>adb devices
List of devices attached
C*****3G3G device
(3) ATTEMPTED TO BLOCK PLAYANYWHERE AS SOME HAD RECOMMENDED.. ERROR RESULT INCLUDED LIST OF POSSIBLE “PM” COMMANDS (note: had tried “hide” on a previous round, with no success).
C:\Users\pcuser\AppData\Local\Android\sdk\platform-tools>adb shell
shell@E5803:/ $ pm block com.sonymobile.playanywhere
Error: unknown command 'block'
usage: pm list packages [-f] [-d] [-e] [-s] [-3] [-i] [-u] [--user USER_ID] [FIL
TER]
pm list permission-groups
pm list permissions [-g] [-f] [-d] [-u] [GROUP]
pm list instrumentation [-f] [TARGET-PACKAGE]
pm list features
pm list libraries
pm list users
pm path PACKAGE
pm dump PACKAGE
pm install [-lrtsfd] [-i PACKAGE] [--user USER_ID] [PATH]
pm install-create [-lrtsfdp] [-i PACKAGE] [-S BYTES]
[--install-location 0/1/2]
[--force-uuid internal|UUID]
pm install-write [-S BYTES] SESSION_ID SPLIT_NAME [PATH]
pm install-commit SESSION_ID
pm install-abandon SESSION_ID
pm uninstall [-k] [--user USER_ID] PACKAGE
pm set-installer PACKAGE INSTALLER
pm move-package PACKAGE [internal|UUID]
pm move-primary-storage [internal|UUID]
pm clear [--user USER_ID] PACKAGE
pm enable [--user USER_ID] PACKAGE_OR_COMPONENT
pm disable [--user USER_ID] PACKAGE_OR_COMPONENT
pm disable-user [--user USER_ID] PACKAGE_OR_COMPONENT
pm disable-until-used [--user USER_ID] PACKAGE_OR_COMPONENT
pm hide [--user USER_ID] PACKAGE_OR_COMPONENT
pm unhide [--user USER_ID] PACKAGE_OR_COMPONENT
pm grant [--user USER_ID] PACKAGE PERMISSION
pm revoke [--user USER_ID] PACKAGE PERMISSION
pm reset-permissions
pm set-app-link [--user USER_ID] PACKAGE {always|ask|never|undefined}
pm get-app-link [--user USER_ID] PACKAGE
pm set-install-location [0/auto] [1/internal] [2/external]
pm get-install-location
pm set-permission-enforced PERMISSION [true|false]
pm trim-caches DESIRED_FREE_SPACE [internal|UUID]
pm create-user [--profileOf USER_ID] [--managed] USER_NAME
pm remove-user USER_ID
pm get-max-users
(4) CHECKED USER_ID FOR ADB COMMANDS
127|shell@E5803:/ $ dumpsys user
Users:
UserInfo{0:141*****480:13} serialNo=0
Created: <unknown>
Last logged in: +3d23h54m16s747ms ago
(5) SENT UNINSTALL COMMAND WITH ADB
1|shell@E5803:/ $ pm uninstall --user 0 com.sonymobile.playanywhere
Success
(6) SHUT DOWN AND RESTARTED PHONE. NONETHELESS, ALTHOUGH ADB REPORTED SUCCESS FOR THE UNINSTALL, IT HAD NO IMPACT ON “THROW” AND THE FREQUENT DISCONNECT/RECONNECT OF BLUETOOTH.
(7) NEXT DAY, RECEIVED A SUPPORT MESSAGE FROM SONY:
In this case we recommend you to perform a software repair to avoid any memory blocks or glitches on your Sony Xperia device.
Note! Make sure you back up all data before performing a software repair.
To perform a software repair using a Windows® computer
Please click on this link and download: http://support.sonymobile.com/us/xperiaz5compact/tools/xperia-companion/
- Keep your phone disconnected from the computer:
- Open Xperia Companion.
- Click on Software Repair.
- You will see a warning letting you know that:
Your phone must have at least 80% of charge.
click on next.
- On the next screen the program will ask you to make sure you know your Google credentials. This is critical as you may not be able to access the phone after the update if you do not have the correct google username and password.
- Click on the check mark that says "Yes, I know my Google account details." and then hit next.
- Next you will see a warning letting you know that all the content in the phone will be erased. The content in the SD card is kept. If you agree then click on the check mark and hit Next.
- in the next screen you will see that the software will start downloading the necessary files to your computer.
Once done you will be given the steps on how to connect the phone to the computer:
- a) Disconnect the USB cable from your Pc and from your phone.
- b) Turn off your phone and wait 5 seconds. (Power fully off)
- c) Connect the USB cable to your computer.
- d) Press and hold the volume down key on your phone while connecting the USB cable.
- e) Do not let go of the volume down key until the application proceeds with the next step. (no more than 30 seconds)
- In the next screen the program will say: "Your Xperia is now ready to be repaired. Press Next to Continue". go ahead and press next.
- In the next screen you will see a progress bar that lets you know how far the process is.
- Once it's done you will see the final screen where it tells you to "Disconnect your Device" and to turn it on.
Note that the first start-up after a software repair may take longer than usual. (ABOUT 5 MINUTES!)
(8) THIS SEEMS TO HAVE SOLVED THE PROBLEM. THROW IS GONE, AS ARE THE PROBLEMS WITH BLUETOOTH DISCONNECT/RECONNECT.
i really dont like it and i Dont know what i need to do. I searched on YouTube But i didnt find Anything Can you guys help me?.😭😭😭😭