Share your experience!
I have a Sony Xperia XZ2, after heavy and clumsy use, the screen has separeted from the chassis, the phone worked fine for another 4 hours, then suddenly the mobile radio stopped working, Ive restarted the phone, tried entering *#*#4636#*#* and turning the mobile radio on, but it doesn't seem to turn on even if the slider is on the "on" side. Also it doesn't save if I go out and enter again. Is there anything I can do to further diagnose?
Solved! Go to Solution.
SOLUTION!
I disassembled the phone (following this guide, up until step 10). I found that the connector that connects the mobile radio and the fingerprint scanner had come loose (see picture). I just popped it back on, et voila! actually quite an easy fix, as my screen is already loose from the chassis ☺
Here is a picture of how it looked as I found it.
Use the support app for testing and if necessary take up contact with Sony.
(to start with)
Come back for further tips if needed.
Are you using a 3rd party app for FM radio on your phone?
Sorry for the bad explanation, it's the cellular radio. The radio that connects to the celltower, that is not working correctly.
That's Ok , i was just asking because i found this article that says Xperia XZs series do not have FM radio and you have to download a third party app for it: https://bit.ly/3yQ3Y3h
SOLUTION!
I disassembled the phone (following this guide, up until step 10). I found that the connector that connects the mobile radio and the fingerprint scanner had come loose (see picture). I just popped it back on, et voila! actually quite an easy fix, as my screen is already loose from the chassis ☺
Here is a picture of how it looked as I found it.
Thanks for the input, Sony wasn't of much help, however I found the solution myself! (see other comment)
That looks like a sketchy link to me! However I found the solution, see other comment.